FAQs
FAQ - Frequently Asked Questions
Welcome to our FAQ page! Here, we’ve answered some of the most common questions to help you with your shopping experience at Niazi Corp. If you can't find the answer you're looking for, feel free to reach out to us directly at niazicorpus@gmail.com.
1. How do I place an order?
To place an order:
- Browse through our products and select the items you want to purchase.
- Add them to your cart and proceed to checkout.
- Enter your shipping and payment information.
- Review your order and submit your payment.
You will receive an email confirmation once your order is successfully placed.
2. Can I modify or cancel my order?
We aim to process orders quickly. If you need to modify or cancel your order, please contact us at niazicorpus@gmail.com as soon as possible. If your order has already been processed or shipped, we may not be able to make changes, but we can assist you with returns or exchanges once you receive your order.
3. What payment methods do you accept?
We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
4. How do I track my order?
Once your order has shipped, we’ll send you an email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.
If you didn’t receive your tracking information, please contact us at niazicorpus@gmail.com.
5. What if my order is damaged or incorrect?
If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order at niazicorpus@gmail.com. We will assist you with a return, replacement, or refund, depending on the situation.
6. Do you ship internationally?
Yes, we do offer international shipping. Shipping times and costs will vary depending on your location. You can find the shipping options available at checkout.
7. How much does shipping cost?
Shipping costs are calculated based on your order’s weight, size, and delivery location. You will be able to view the total shipping cost during the checkout process before you confirm your order.
8. How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Shipping times depend on the delivery method selected at checkout:
- Standard Shipping: Typically arrives in 5-7 business days.
- Expedited Shipping: Typically arrives in 2-3 business days.
- International Shipping: Delivery times vary based on the destination country.
Please note that these are estimated times and can be affected by external factors like weather or customs processing.
9. Can I return or exchange an item?
Yes, we offer returns and exchanges. Please refer to our [Return Policy] for detailed instructions on how to initiate a return or exchange.
10. Are my payment details secure?
Yes, we take the security of your payment details seriously. Our website uses encryption technology (SSL) to ensure that your payment information is processed securely.
11. How can I contact customer service?
If you have any other questions or need assistance, you can contact us at:
Email: niazicorpus@gmail.com
We are available to help you during our business hours
If you need further assistance or can’t find the answer here, feel free to reach out to us. We’re happy to help!
Thank you for choosing Niazi Corp!